Firehouse Subs Killearn - Tallahassee

We visited this evening on 11/26 at 8 p.m., and I appreciate the kind young gentlemen who gave me an excellent service, my husband and my brother and sister-in-law. We had such a great meal after we traveled for so long. They could have been easily discouraged in an hour before closing. Josh took our mission and was nothing but smiles and kindness. The whole crew worked so hard on our orders. They were friendly with all customers and offer excellent service. These young men took time from their friends and family to work on a holiday, and I hope the manager/owner of this institution gives them good praise for their lifting attitudes. It'll be worth the rest of our travel night.

The portions are smaller than I expected for the price, my order was not 100% correct, a family member ordered the best rib level and it had mayonnaise on it so that he could not eat it and my son did not get his pimples. It took a long time to get our food. I regret typing it because they didn't deserve it.

Staff are very friendly and polite. The place was very clean. They ensured that the order was made right when they worked together to fix it.

Every since Firehouse Subs opened it's doors I have eaten only one kind of sub. The Hook and Ladder. I ordered it the first time and I've never changed. I really love it. Try it or any of the rest on the menu. Maybe you'll be hooked and laddered like me.

Walked in?no greeting. Stood at counter several minutes while 4 employees chatted it up and horseplayed. I was still never greeted by the person at the register. She just looked down at it while snickering. They must have been high because ?on white bread? made them all laugh really hard. Racism. I was worried about my food getting spit in. I won?t be back. Obviously others have made that same choice as what used to be a busy location at lunch time was empty. The sandwich was small and of poor quality?and no ?thanks, come again.? There are other places in town that show decency and decorum like Publix Deli next door. Many business owners will shrug that off but if you don?t get a handle on this rudeness and other negative qualities you?ll lose customers and not make payroll/rent?appears to be occurring. When someone is willing to spend $15 for something that costs maybe $3?you should show them a tad bit of appreciation. I was treated like an inconvenience and ignored. Maybe the employees need refresher training. People vote with their dollars, especially with inflation.