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Contribuisci feedbackUnfortunately my friend ordered a steak, which the server didn’t check how she wanted it (well done/rare). It was left quite rare and she couldn’t finish it. We mentioned this to the server and he offered to take it back to be cooked more. We were stunned at this proposal. No one re-cookes a steak! No refund was offered. I’m sad to say Frank dissapointed us heavily.
The good: food was tasty and had nice latin vibe athmosphere is retro cosy kitchen was open until 22:30 on Sunday prices were good The bad: it was hot inside and probably no air conditioning
The 9 euro burger was same time burned and cold. Service was BAD. Never again. We were excited about miljo nyt after that I prefer Hesburger!!
The place has two floors, bistro style eatery upstairs and an underground cocktail bar. Food is good, dining room will get busy and loud during peak hours. If you prefer drinks only, try the underground and if unable to choose from the menu, definitely consult with the bar staff, they know their stuff and make excellent recommendations.
Nice place, at New Years eve it was full of foreigners (including us . International atmosphere, English speeking staff. We made a reservation for Frank Underground, but on that Evening, it was open just from midnight, thus we had a table at Frank bistro side. It was fully booked, so sitting on the top level was quite challanging because of the lack of a fresh air. Hot party it was : Atmosphere was nice, friendly staff (2 waitresses and bartender tried to do their best to fulfill all the needs and orders of overcrouded cafe. Food was good, delicious, but I could wish for more fresh additives for chicken and salmon and protein bowl, there was nothing. So if you enjoy salads, vegetables don't forget to take them extra from menu! There is vegetarian and even vegan options in menu.