Tesco Cafe - Taunton Deane

What has happened to this once charming cafe? I used to frequent this cafe 3 or 4 times a week and always had a pleasant experience with the lively and friendly staff. However, after visiting today for the first time in 3 years, I was shocked to see how terrible it has become. There was only one woman trying to serve all the customers and clear tables, while a couple of women who I assume were management were speaking to her in a disrespectful manner. Despite looking upset, the lady remained professional and continued working. Witnessing this behavior was very upsetting to me, and I will be contacting head office about it. I have no plans to return to this cafe again, as it has been completely ruined.

The food hygiene standards at this restaurant are terrible. When you place an order, you are given a number to place on your table to indicate your order. However, this system did not seem to work properly as the server placed two breakfasts on the wrong table and then became frustrated when the customers pointed out the mistake. Our order was also incorrect, with my husband receiving a smaller breakfast with toast instead of the larger one he ordered with fried bread. My egg was also undercooked despite requesting it well done. When we mentioned the mistakes, we were met with attitude and rudeness from the staff. After waiting over 40 minutes for our meal, we decided to ask for a refund and were once again met with disrespectful behavior. Needless to say, we will not be returning to this cafe.

Called into Tesco cafe 2 weeks ago after staying at a local hotel in Taunton had a very substantial big breakfast at a reasonable price, cook was excellent, not under cooked or overcooked and HOT,presentation of the food was very professional ,the cook was very pleasant (Jane) I think . don't no where these NEGETIVE reviews come from . cafe was clean,toilets were clean, a pleasant atmosphere 10/10 in my opinion

The tables and trays were dirty, there was nothing positive to say about the experience. The coffee machine was not working, so we couldn't have any hot drinks. We only received bottled water and were not even offered a glass. Thankfully, we were just passing through and did not have to stay long.

Went there for lunch after doing my shop. It was about 1 o'clock and only one girl serving I asked for the scampi,with this she scampered away into a side room. When she returned I was shown to the warming counter and told that this was all they had left. It was just the breakfast leftovers and a few jacket potatoes, I was hungry so I asked her if I could have a couple of sausages,some bacon and a jacket potato. She then scampered off again this time the Chef?/manager appeared. He said that he could fulfil my order but every meat item would be £1 each. When I queried this he told me it was company policy, and repeated it several times loudly, so that i got the message. I told him that he could keep his leftovers and left. A simple snack lunch with a cup of coffee would have cost over £9 by my reckoning.The food was obviously cooked for breakfast some three or four hours previous and wasn't even displayed in separate serving dishes. So go to Morrisons,Sainsburys anywhere but here how Tesco can justify charging such exorbitant prices for left overs, I don't know but there when you're making millions, every little helps.