Tropical Smoothie Cafe - Tega Cay

Went into tropical smoothie today to grab some lunch, and as soon as it came out it was mixed up in a different bag with another persons order. I asked for another bag from the employee and he just ignored me. I then walked out and my spoon was opens and my wrap was packed poorly

The energy is SOOO extremely negative. Everytime I come here it’s just not a kind environment feels very racist I’d rather drive to steele creek. No one is friendly just stall faces horrible customer service.. I came in around 8:15pm and the manager I’m sure (heavier guy) muttered something under his breath. Like you guys close at 9pm what is the problem.No smiles absolutely hate it.

Ordered a açaí bowl today, the base was straight liquid like two clumps of frozen açaí base. I called the store and supposedly the guy said he’s one of the managers. I asked him shouldn’t the base be frozen as I opened my bowl and it’s like straight liquid. He said that there’s a new formula they’re not supposed to freeze it anymore. So I said basically it’s not even a thick as a smoothie and just straight liquid in a bowl with fruit on top which he said yeah. I told him I ordered two days ago and it was frozen. It wasn’t like this and he just said OK didn’t offer me anything didn’t apologize nothing very disappointed and I would like someone to contact me.

I have been coming here for over 10 years now to this location and it is by far the best one there is! I have never had an order messed up, no matter how busy etc. The foods always fantastic and the smoothie is to DIE FOR.

Bahama Mama smoothie every time. It has chocolate in it. Yummy.