Hadley Park House - Telford and Wrekin

I visited this restaurant with two friends for an afternoon tea to celebrate a special occasion. When I made the reservation, I specifically mentioned that it was a 60th birthday celebration and requested a table by a window with a nice view. I was assured that this could be accommodated. However, upon arrival, we were seated at a table overlooking the driveway and a dark hedge, which was disappointing. The quality of the food was also lacking - the sandwiches were made with cheap sliced bread and ordinary fillings. The onion tartlets were decent, but the sausage rolls were subpar, appearing as if they were store-bought and reheated. The cakes were passable, although it seemed unlikely that they were all made on-site. The standout item was the scones, which were light and delicious. Unfortunately, the jam provided was too runny to stay on the scone. The service was subpar as well, with minimal attention given to our table once the initial drinks were served. We had to go to Reception ourselves to request more tea, which was difficult for us as two of our group had mobility issues. There was no acknowledgment of our special occasion. Additionally, there was confusion regarding the music in the room, with another table asking us if we wanted it turned back on as it had been turned off before we arrived. Overall, the experience did not match the high price we paid for the afternoon tea. A delicious scone was not enough to make up for the disappointing food and service.

We booked in for afternoon tea after my daughter gifted me a voucher from their website for Mother’s Day. We visited on a very hot Sunday afternoon. We were greeted by a very friendly receptionist who took us through to the conservatory area where soft modern music was playing, sat us down at a table laid with pretty china plates and tea cups and took our drink preferences (tea or coffee). Drinks arrived within a few minutes together with a jug of iced water. Service was very relaxed but professional. They were very busy hosting parties, but our food was served about 35 mins after arrival. I’m sure it would be quicker if they hadn’t had parties to cater for. The savoury offerings were: finger sandwiches (egg mayo, ham tomato mustard, tuna mayo and cheese and pickle). warm sausage rolls and warm tartlets. The sweet ones: warm scones with ham cream, lemon tartlets and chocolate brownies. Everything was really tasty and plentiful. Extra tea or coffee could be had if desired but we got three delicious cups each from our teapot so needed no more. We had to take a doggy bag home with the cakes we couldn’t manage! All in all, it was lovely and I’d happily revisit. 1 star lost as the conservatory was uncomfortably warm despite air conditioning being on. Not really their fault as it was scorching out, but it made for a slightly less enjoyable stay. It would also be nice if you could choose your fillings? Just a suggestion to “up the game” and become the go to place for afternoon tea?

The staff at this restaurant are caring, enthusiastic, passionate, and attentive. However, the rooms are in need of attention and the bar lacks variety. The main disappointment for me was the restaurant. The menu boasts "triple cooled chips," which are actually just frozen chips that have been cooked. The "superfood salad" promises quinoa and pomegranate, but the pomegranate was missing and the quinoa was barely noticeable. When we inquired about the homemade desserts, we received an embarrassed response and heard the word "microwave" mentioned frequently. My colleague ordered the pavlova, which looked unappetizing. Unfortunately, Hadley Park, you have missed the mark.

The Hadley Park is located in a luxurious and tranquil area. The restaurant is clean and has very friendly staff. We had a family meal there for Mother's Day. The food was a bit too fancy for my taste, but we did have an annoying magician moving around between courses. However, all the staff were very friendly.

Customer service prior to and on the day was excellent. Lunch was served in a small dining room, which was cosy and comfortable. The food was all extremely good, although the portions are quite small. It did encourage most of us to have pudding!