Mcdonald's - Test Valley

I ordered a Happy meal with a modified cheeseburger, shoot fruit and toy and a steak house meal from McDonald's in Andover and you only delivered steak house burger and a shoot fruit drink. The driver was there and promised to sort it out, but ufortunately he's still gone , have passed and we're very angry.

Terrible experience. I ordered by App, and received my check-in code but it turned out that due to staffing issues the 24 hour drive through was actually closed. I had to wait until 0600 for them to open, then I was ignored and then it took somebody nearly 5 mins to speak to me, despite it being empty. The manager then could 't have cared less. When I fed back online i was basically told that there was nothing they could do about it and that they were sorry I had to wait nearly 15 mins but I couldn 't even be refunded reward points!

Ordered McChicken Sandwich meal and Fish fillet meal with Apple pie as desert for takeaway through self order machine. The machine didn’t give me order number or receipt. Enquired to the Till and the order number was provided. The meal was served but when I opened the meal once I got to home, there were no French fries. The restaurant wasn’t busy at the time I was there but they still managed to screw. Partly, I should have checked my order but it is very unprofessional from Andover McDonald.

10/10 Andover Macdonalds All the food was fresh and hot. The order was correct, your restaurant was clean and your staff were polite. Now please go visit the Amesbury, Solstice Park Restaurant and show them how it’s done! Thank you

When I passed by this restaurant on sat 30th sept at 0030 in the morning, after an extremely long shift at work, hoping to get something to eat, I was extremely disappointed to find the 24hour restaurant CLOSED. It’s quite unacceptable that all he lights were on and staff inside but all locked up. Unacceptable