Panda Express

Ben is the manager on shift at 13415 E Fwy location Houston. All he did was argue with me and said that ALL of the beef is tiny pieces and it is measured and weighed. If I wanted better quality meat and quantity I would have to pay more. I expected to be refunded and comped my meal since I live 12miles away and was inconvenienced. He did not provide customer satisfaction. He did not want to refund my money(but did) and said he could remake the bowl but he told me that I still would not be satisfied. I showed him that the fresh beef and broccoli that had been cooked did not look like what I had brought back. His argument was, well it 's cold and the beef will shrink to that size, so I don 't know what you want me to do. When I kept repeating that I wanted my money back. Ben has no place in a management position and needs to be demoted and properly trained. Excuses aren 't solutions Ben. The pic on the left is what I was served. The pic on the right is what I have had before and is what I expected. Ben continued to tell me the Pic on the left is what is always measured, weighed, and served. If someone from the Panda Express Corp/ Customer service dept would reach out, I would Greatly appreciate it. Thank you. I also bought several items off the menu that day.

Employees are nice and flavor is good but their portions are terrible , we paid $10 for basically a plate full of vegetables . Not enough meat , the photos were before we even took a bite

This location appeared to be closed dine in yesterday as of Saturday around 5pm. Employee stated drive thru was open only. Extremely shady. Not the first time this has happened either, I go to different locations around town because I love but this location is like ran by kids or something.

The price is fantastic, the service too. I needed a place to recharge , fuel up yummy, the food is goooood! Plenty to choose from. Plus , at a time I needed to charge my phone these employees allowed me to sit and stay cool. Great place and location.

Horrible service! The worst Panda I've ever been too. They said the kitchen stops cooking an hour and a half before closing!! Extremely lazy employees and the food is cold. I will never return.