Muscats Restaurant - THE VINES

Hard to rate something that is never open ? (if you detect a hint of sarcasm your right) on our stay for two nights.

Worst service ever. After 20 minutes we placed our order no serves. Asking why we have to wait for 2 coffees and cake we were told their uber uber business were more important. So we left never to return.

On the surface of the advertising this restaurant ticked all the boxes, however it was a very disappointing night….the bar has an abysmal choice of spirits, their mixers were non existent so they offered lemonade as a mixer for Gin. They could have at least had bottled Fever Tree as an alternative instead of Sprite lemonade. No beers on tap and no upmarket bottled beer makes for sad start to what was meant to be a great night out. So we move on from that and go to our table for dinner. The fillet steak was cooked to perfection, can’t fault that part of the evening. We arrive at dessert….selection wasn’t much so we ordered liqueur coffees only to be told “sorry the person who can make them has left for the night”….I might add it was around 8.15pm. Wow, we were totally shocked. So a poor second choice was made and delivered….only thing, we had barely finished our “dessert” when a wait person came up and said we had to leave and they were closing, it was just 9pm. I have never been asked to leave a restaurant at 9pm on a Friday night. Then came the bill….well I have to say they are not backward with their pricing. Would we recommend this place, no, never. Will we visit this place again, no, never. Did we have a good night….about the only 2 things I can recommend would be the fillet steak and the company of our beautiful friends….other than that, avoid this place.

We were really impressed with the high standard of service and food here. The waiter and waitress we had went above and beyond, like offering wine tastings when we didn’t know which one to choose and generally helpful, friendly and seemed really happy to be there! We shared dishes and all of the food was amazing, couldn’t fault it. It was busy but not noisy, relaxed and comfortable. We’d definitely come back.

Sliced cold left over sausage rolls ,Sandwiches pre dried before service, Thirsty from no Prosecco for anybody and 2.5 hour wait for splashed cold coffee all part of the deal, Whilst sitting on wobbly old chairs. AWSOME !!!!!