Kfc - Thiruvananthapuram

Average experience. Spacious, quicker delivery, average fud quality.

Bought a take away of 8 piece hot and crispy with 2 classic zinger burger and 2 mianise packs by waiting in the long line. when reaching home only we came to know about the missing 2 packs of mianise. So my low rating for poor service in slow order taking and missing items.

I have got not a what I expected the hot spicy zinger is not fresh I don’t feel like I had a kfc burger the new smoky grilled chicken also not cooked well very poor quality

Food supplied is of best quality.But everytime i visit there there is so much waiting time in the shop.Stagf there are unable to control the waiting period.

This is to notify KFC about the highly irresponsible service i faced on Spet 18 2019 from KFC Pattom Store,Thiruvananthapuram. A group of irresponsible Manager Asst Manager called me on phone and humiliated till their max level (ashamed to call them by this Designation). Above said Manager Mr.Arshad called from 963 375 0903 and talked to me in such a lowly impolite manner by using a low recommended word (in Regional Language) to address me during call which isnt suited to address a customer. Also Mr.Arshad disconnected the call without a proper resolution and i called him back again, his response was pathetic. I wonder how a Manager could talk in such a manner impolitely. Extremely disappointed with the conversation with Mr.Arshad. Prior to Arshad's call, Asst Manager Mr.Mithun called from 755 881 0128 and inquired about the delay or non acceptance of food delivery. I ve mentioned the reason why it happened but his talks gone wrong and putting blame on me. Never expected such kind of lowly communication experience from a KFC branded MANAGER Asst MANAGER. If this is the way Mr.Arshad Mr.Mithun address a customer then in no time u may need to call a Packers Movers to reach KFC Pattom store. Those two guys are real humps and such a shame to KFC brand. Those guys doesnt even know how to address a customer politely or in a professional manner. Better you should appoint some Security Guards as Store Manager instead of Arshad, atleast they may handle customers in a better way.