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Contribuisci feedbackThe hotel and restaurant staff is one of the worst I saw in Trivandrum, the staff I spoke was drunk and the smell of alcohol was very obvious when he spoke to my family about being with me. When I complained to the manager, the manager supported the staff and started accusing me instead, I tried to reach the MD, but none of the staff was willing to share the contact. It is not at all a place to visit with your family, the staff is rude, aggressive, no hospitality, restless and careless including the managers, I wanted the police for this dispute that the entire staff made with me, but do not do as it would have been a trouble for my family. I hope the MD sees this review and improves the quality of this place to make it a comfortable place for a family, otherwise it felt like a local bar that holds all kinds of cruelties and decent behavior from everyone.
Great experience and good ambience. The employees are all very cool and customer-oriented. Home. From Vallet Parking Uncle to Manager good behavior
Room excellent, food excellent, but reception and manager in the worst case. You have a special directive that does not allow guests to take the place for the stay. And very rude behavior at the customer
One of the best thali meals I ever had.. Great service. It offers wonderful service in banquet halls and in rooms. Has reached the manager Shiju to offer us the best service.
Please dont opt this hotel if you are planning to stay with family or planning for a family function, we had an issue with a drunken hotel staff and for our surprise the floor manager shiju was also in an inebriated condition and supporting the hotel staff, run away guys...