Mcdonald's - Torbay

The quality of the burgers is terrible as they are not made properly, with hardly any sauce and only one gherkin. The overall experience never improves and something needs to be done to improve this McDonald's, as it is simply terrible.

This restaurant review is criticizing the service and mentions that the order was incorrect. The reviewer also notes that there were no straws or napkins provided, and they had to wait for their order in the parking lot. They describe the overall experience as total incompetence and express frustration at having to cook their own meal.

The service at this restaurant seemed friendly, which I appreciate, although I did notice a possible smirk from the staff. I chose to give them the benefit of the doubt, but unfortunately, my order was still incorrect. Despite clearly asking for double bacon, I received only a single serving. As a longtime customer, this mistake was particularly frustrating. It's disappointing that I now have to meticulously check my order before leaving the drive-thru, causing delays for other customers behind me. This has become a regular occurrence, despite previous apologies and promises to improve. It's frustrating that such a simple order seems to be so difficult for them to get right.

No parking was available’ sat in car park and seven delivery drivers took up spaces ‘ the disabled bay was also unavailable’ drove off and went else wear ‘ seems they only cater for Uber eats or just eat and everyone else is not important

Ordered 2 Nugget Share boxes and 2 cheese share boxes. Missed out a whole nugget share box from the order. Phoned to complain and was told to come back to collect my order at a time that was convenient for me. Convenient would have been when I originally ordered it with the rest of my order, no compensation was offered, terrible customer service.