Harvey's - Toronto

I just wanted to give this place a shoutout. Its usually so chaotic in here with all of the food delivery services and whatnot but the service that the behind the counter ladies provide is impeccable. They always get my order right, on time , and piping hot with a smile. Shoutout to yall, killing it ;

Worst Harvey’s everSlow service ı waited 35 min for 1

This Harvey's is better than average for a Harvey's.It largely serves the food delivery companies although in person service is available.

I came this Harveys location after a tired day but the one girl names Marissa dealt me so bad that my whole mood got spoiled. I also worked at Harvey’s so I know how to deal with customer. This girl supposed not to be work at any hospitality field. She don’t kjow how to deal with customer. So arrogant and rude she was. She usef to say this thing again and again that she is the main person over here so she know everything but reality is she know nothing about customer service. I request to the head office that please remove this type of employee as she has so much in ego that she has experience of 7 years but I am damn in confusion how people work with her or how she passed 7 years in hospitality field because this field requires so much patience and politeness and she has nothing of it.

My husband and I came here alot of times to buy food here. There's these girls was harassing her and asking her if they can take the coupons and she said it was expired. She was being so nice to them and they were being so rude to her. I saw them went to the swiss chalet dining room complaining about her doing her job. When I was reading the reviews about her. She didn't even say that to them. They such LIARS. Those kind of people, they love to lie about anything. I complained to the head office telling about the 2 girls was harassing her. That's not nice of them. I asked her name and she give me her name. That's why I'm writing you this about MARISSA. SHE'S REALLY GOOD CUSTOMER SERVICE AND SHE KNOWS HOW TO TALK TO PEOPLE. All I'm gonna say is MARISSA is the best employee ever. KEEP UP THE GOOD WORK.