Poke Guys - Toronto

The food at this restaurant is delicious. I have visited a few times in the past years. Although it is a bit expensive, the large bowl can almost be split into two meals, making it worth the price. The angry shrimp bowl is recommended and the Cali bowl is also popular and worth trying.

I am writing to express my disappointment with the quality of the Cali bowl I ordered today. Unfortunately, I have noticed that expired cucumbers have been used in my bowl, which has also happened in the past three months and consistently throughout the past year. As a loyal customer since 2019, I am saddened to see a decline in the freshness of your food offerings. Paying $24 for a large bowl equates to approximately two hours of my base salary, and I expect the ingredients to be of the highest quality. I urge you to properly plan your ingredient consumption and avoid using expired ingredients from previous days. I hope to see improvements in the future, as I would hate to escalate my concerns to the city of Toronto. Thank you for your attention to this matter. Sincerely, [Customer]

We normally are impressed and happy with the food at Poke Guys. We've been there several times. Today we went and we got a mauona loa and a Cali bowl. The cucumbers were rancid and not fresh, and the California bowl tasted like expired food sour like when milk tastes sour. Now we are scared we are going to get food poisoning. We called to tell the guy on duty, and he did not seem to care about offering compensation. My advice is to not go there.

Great welcoming service, the poke bowls are packed also with great pre-made poke bowls selections or you can craft your own bowl. But the better deal of protein come with pre-made selection. Grab myself the Cali bowl. Only thing that can help with the experience is the restaurant not being fully finished (ceiling missing paneling)

Unfortunate customer service experience. I have ordered here several times before. At approximately 7:35/7:40 today I knocked on the door and window and called the restaurant to clarify their hours as they were closed earlier than 8 and this has happened a few times over the past few weeks. Two people were on staff at this time and completely ignored me as I knocked on the window and door for a few minutes. It would be appreciated if in the future staff can acknowledge customers as this was a bit rude.