Wendy's - Torrance

I think their daytime service is still competent, but the folks they have working 8 to close have screwed me 3 times and that’s enough for me to stop going, I don’t need this place in my life.Your food quality has dropped so much in the last 15 years, sizes are smaller and prices are insane, to top it off we are going to start paying the workers $20 an hour to have garbage attitudes and fail to perform at their jobs? It’s like we want the fast food model to die— corporate leeches demanding their franchise fees, franchisee leeches trying to scrape their margins, incompetent poorly managed employees with no concept of quality.The whole rebuttal of “oh it’s fast food, what did you expect?” is a cynical reminder of why quality continues to erode— customers have no respect for themselves. Fast food means lower quality ingredients, less frills, more limited options, and higher volumes. It has never meant disgruntled workers, greedy absentee owners, and repeated failure to deliver the quality advertised.

This was about 3pm on a Friday. Trash was overflowing and mens restroom was in a bad way.

We entered for lunch and went to the kiosk to order. The item we wanted wasn't listed, so we tried to order from the counter. Guess what? There was no one to take our order. We waited. And waited. And when we were about to leave, someone finally arrived to take our order. We informed the cashier that the item we desired was not listed on the kiosk. She told us it was not there because it wasn't loaded into the system. The restaurant was clean. The food was good. However, the service was severely lacking. We have been coming here for years. Today was simply the worst experience.

Uber driver here. Woman kept insisting they didn 't have an order under the name I requested. Then she was starting to get an attitude saying look we don 't have... then stopped and told me to pull up, only to keep me waiting on fries . I 'm pretty sure they just didn 't notice the order. They should pay attention to those and not try to get an attitude with delivery pick up. We are directed to that location for a reason.

Fresh hot food. Nice customer service. Stumbled across this Wendy's. This seems to be a new Wendy's location. Very clean and roomy. Fast service as well.