Eat Sushi - Toulouse

How not to recommend, the sushi was excellent, the same soup and the chirashi salmon advocate a true wonder! And the staff was really welcoming. Don’t hesitate!

Deplorable service, telephone call-up more than unpleasant: by the person taking the call and the person in charge. We get screamed on it because we want to cancel the order when we get notified once we have validated the payment that there is more than an hour late. At no time shall we be informed of the waiting time apart at the time of hanging. And the must is that we are refused to cancel our order while we just finished it the second after! None but no relational! Fortunately, sushi is good because customer relationship level is scandalous.

I went spontaneously to make an order to take away. I was able to attend a delivery parade from Deliveroo, UberEat, pressed and aggressive who wanted to get their delivery back as quickly as possible. They were all passing me in front of each other and it lasted 20 minutes without I being able to address the waitress. I also complain about the few poor customers who sat in a room full of booksellers who kept the door open in the middle of winter. I was finally able to place my order at an annoyed waitress and the value ratio was very poor. I think you're wrong. I suggest you simply have a call center, a kitchen and a dorm to pass your dishes to the delivery.

Inadmissible call following an order cancellation by email. The very unpleasant seller accuses me of not calling to cancel my order while I sent an email to the address indicated on the website. No way to cancel the order online.

I come regularly to take sushi in this establishment. They forgot the sauces in my order, I call them to report them and I am offered to put them next time... Beh again happy. She tells me that she will give me desserts at my next order. Today I order and go to the restaurant to get my order. After 20 minutes my order is ready. I remind them that I had forgotten the sauces. The waitress had nothing to do with it! She told me “beh they are there.”