Snoopy's Hot Dogs More - Town of Garner

We love going here for our hot dog fix. Food is always excellent and the service is personable.

Snoopy's is the best hot dog place in the Triangle. Always consistently great hot dogs and friendly service. If you love hot dogs, skip the other places and go to a Snoopy's.

My wife and I visited the restaurant on 7/23/2024. We ordered 2 hotdogs with chili and onions. We were disappointed, our hotdogs were bland. We give 5 stars for service and staff.

The staff was very friendly and it did not take long to get our food. My cheeseburger was LOADED with way too much mayonnaise!! It made the whole burger soggy, and everything was sliding around. I had to use several napkins to wipe some mayo off. Also, I requested no chili on the burger, and thank goodness I did. Imagine how much soggier that would have been. The hot dogs were okay.

Ive never felt so disappointed before by this place ever. Ive been a customer here since I was a child and make sure i stop by everytime im in town visiting now that ive moved. I went through the drive thru and orders the 2 hot dogs combo but always ask for red hot dogs because ive never liked the brown ones! The drive thru worker sounded new and asked me to repeat my order numerous times which is totally fine and i also asked questions to make sure she had gotten it all down! after i had paid and gotten out of the drive thru i took a bite of a hotdog and realized immediately it was not a red hotdog. no big deal to me personally but i decided to go back in and just ask to switch it over. the one worker who potentially was training the new hire (she couldve not been new i was just judging off of her not knowing) got angry when i told her i had asked for red hot dogs and then proceeded to parade around the restaurant and in the kitchen yelling about how many signs there are posted to ASK for red hotdogs if you want them. i could hear her speaking loudly to the mananger potentially or whomever was cooking the hotdogs “do i just throw these away or what?” she even went as far and walking the worker who helped me in the drive thru to the sign i was standing next to and said see how it says ASK FOR RED? it felt humiliating and it was HORRIBLE customer service. I am not argumentative at all as i work in customer service and people are humans and make mistakes. It is also degrading to assume that it was my mistake without simply asking and was basically implying i cant read? Ive been a customer here forever i am well aware of needing to ask if i want a red hot dog specifically! if it wasnt directed at me it was truly disrespectful to the new hire to speak this way as well and i felt horrible for her to have to watch this too. overall horrible experience i couldnt believe my eyes and it made me want to cry. after 10 years of being a repeat customer i may consider elsewhere due to the disrespect from staff. whomever the older blonde woman is working should be retrained on customer service as i have been in it for 10 years myself and have never spoken to a guest that way (even if they were extremely disrespectful to me). a simple fix with no complaints or argument turned into an embarrassment.