Dunkin' - Town of Reading

I don’t even care, this is the best dunkin in the Muhlenberg area. They snap everytime on my butter pecan iced coffee. So consistent here!

I never write reviews for places but I’ve had too many unfortunate experiences here not to. It’s more times that I get my coffee made wrong than right. It’ll even say it correctly on the receipt but it’s made completely wrong. And they’re constantly out of things, again, more times than not. I don’t know if it’s management, because the workers are typically friendly. But something needs to be improved.

I can't thank the young man for helping me and providing outstanding service. He made my

So this dunkin has always been in a problem in my life. So my man and I first learned about this dunkins problems when we pulled through the drive through i asked for my normal dunkin order. A strawberry dragonfruit refresher and a turkey sausage egg and cheese on a croissant. The girl tells us shes not making food today i asked why not she said because she doesnt feel like it. So my man pulls around and tells her she cant do that. She proceeds to yell at my man and tell us she can bc she a manager. Long story short we called corporate filed a complaint they contacted the store the store manager called me saying she was not a manager and that i will get my whole meal for free next time which i never did bc i never went back. On top of that i have been doordashing dunkin for a little bit now. I didnt realize till today thats the dunkin they werr going to. My order is ALWAYS incorrect. They opened today at 6 when i ordered at 615 when dasher got there at 620 they said they are out of apple and orange juice. HOW? You just opened. So i told him forget it and ill just get my money back then when i got my order my croissant sandwich egg was undercooked and my croissant was hard as hell. I was so mad. They are lazy and dont care about their job or peoples food. So i will not be ordering through doordash again since i know where its coming from now!

I don't know if they are running out of ingredients but ordered a MEDIUM Matcha latte and the cup was filled 3/4 of the cup. Not the first time its happens either.