Nino's Pizzeria - Town of West Seneca

Record snowfall blizzard this past weekend and they opened up the pizza shop to Feed us Pizza was amazing

Been loyal customers for years and today that will come to an end. Yesterday we did a double dough cheese and pepperoni. When I picked it up half the pie didn’t have cheese and there were literally six pepperoni on it. Couldn’t wait for them to bake another so I wound up at Little Caesar’s for a hot and ready. Tanner comped us a free double dough for the trouble. We used that tonight and our second attempt was not any better. This isn’t the first time we have had an issue either. Sometimes the pie has been burnt to a crisp, or it hasn’t been cooked all the way. You bite into it and it is cool on the inside and doughy. Price has gone up and quality has gone down. If you want good blue cheese that’s one thing they never get wrong. They have the jars ready to go in the cooler by the register.

I have been ordering from Ninos for years and I was really disappointed this time. One side of my sheet pizza was boarder line burnt and about 1/2 thick and the other side was doughy and over 2 thick

Ordered large pizza and 20 wings and requested buffalo sauce. We picked the order up and when we got home realized they had used BBQ sauce instead of Buffalo. When I called, the manager said their refund policy requires that food be brought back. We are 20 minutes away and was hoping the Restaurant would have been more flexible with their policy since it was their mistake and the distance of our drive would not have been acceptable JUST to get the order correct. At the bare minimum, they should have full refunded the wings or offered to give us 20 wings for free the next time. The only reason I gave 2 stars vs 1 is because the pizza was good and I can see where the wings WOULD be good but we didn’t want sweet tangy BBQ sauce

Ninos was the #1 place to go. Reastly they have been making big mistakes. I would shake my head, say mistakes happen. Happens more often than not. 7/9 part of my order requested suate onions opps, just onions. Grunt, talked with manager witch mentioned there work force age are 16 17 year olds. For what a 16, 17 are paid, And what cost of things are. Should be minor mistakes. On 9/10 I ordered 2 slices of pizza one cheese pep, other cheese. And a sub with onions. Picked up order witch according to minos. Sub, slice cheese pizza, and large cheese and pepperoni