Pretzel Stop - Township of Zumbehl

Gentleman in the drive thru was very nice, quick, and efficient. The food was great! He made a comment about his daughter having matching glasses and he said my name on my name tag was interesting? very observant and nice guy!

Mixed thoughts, but their reply speaks volumes. I took 6+ trips before leaving an honest review. So I made adjustments to seem less like a competitor, which I didn't even know there was one.First visit was amazing, but the CHICKEN salad bun was extremely cold, not frozen, but absolutely not thawed to a chewy fashion. The cinnamon bites tasted oddly disgusting, as if the oil was dirty or their cinnamon was coated in expired fennel. Never tasted ANYTHING like it. We tried to discuss this the first visit, but they don't pay attention to doors or answer their phone. They expect us to wait in line for our dissatisfaction. So we just won't get them ever again.Second visit was FIRE, I mean soooo incredibly amazing.The next couple visits were filled with happiness, but inconsistent amounts of unsalted pretzel bites. We drive a long way, so to us, consistency is key.Beyond food, the hours make zero sense. 7am-6pm? But Sunday it's 5pm! And Monday it's NOpm. The 6pm kills us. (That said, I'm huge believer in owners setting what works for them. So, I'm not complaining, just making it VERY clear this is not a drive-thru you run to when you have a craving. It's a check-before-you-go, planned visit eatery that happens to offer curbside service through a window.)Oh, and I don't love the size options for unsalted pretzel bites though. But otherwise, it's GREAT, as I said.

Pretzel stop has the best burger in the area and the potatoe casserole side is excellent. Super great smoothies as well. Kids options are also great! Only downside is drive through only but there is plenty of parking space if you want to stop and eat

Service terrible because they’re understaffed. Had a pick up order All those people in there and no runners. Long line unnecessaryShe said it was because you were short staffed nothing about registers breaking.When preorder for birthdays it would be nice to have a runner since there’s all those staff all standing around

Great customer service and very professional. This was my first time trying it. I ordered the turkey sandwich with pepper jack cheese along with a bag of garlic chips and everything was so good! Will definitely be back.