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Contribuisci feedbackThe Providence Road Royal Farms has finally reopened after a three-year closure! The building has been completely renovated, and now they offer Fried Chicken! The self-checkout options are convenient, the place is clean, and the staff is very helpful. I didn’t realize how much I missed it until it reopened.
Additionally, this store doesn’t sell gas, which means many customers who come in are looking for items behind the counter. I've had to leave five different times because there was no staff around to help. It’s only a matter of time before someone decides to take items without paying, given the lack of oversight. It's disheartening, as I used to rely on this store daily, but now I find myself questioning whether it’s worth my time to stop there.
Like all other people in here I can say that it?s forever waiting in there every day, there?s no stuff behind the counter. On 08/07/21 in the evening I stoped there for my cigarettes and the lady was high??????? I even came back with my friend and he said the same thing. I?ve been working in the gas station for 5 years in a bad area so I know how high people look, and I?m not talking high on weed???????Today even got better I wait for 5 minutes someone to come and keep pressing the help button in the end to get help and before the door closed behind me she said ?don?t come back????????? wonderful customer service. A months ago I came to get cigarettes and one of the transaction didn?t go through, I drove away from there but the second day I returned and I let them know and I charged the card. I guess that?s how we treat honest people. There?s some nice stuff but it?s taking one to ruin everything.????????????????????????????????
Poor management!!! I guess she's the manager at this location with no customer service stills.. Always getting loud and smart with customers everytime when I'm there... I'm a business owner myself and she doesn't represent Royal Farms not at all...
Get someone new to work behind the deli. Lady working the deli will get an attitude with you if you make a request on your order when she?s working on another order and then proceed to get the order wrong. Always has an attitude especially if she forgets your dipping sauce, which isn?t even free anymore.
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