Anamia's Tex Mex- Trophy Club

Our experience was not the greatest to say the least. We made a dinner reservation in the restaurant for 18:45 on Saturday night. We have an 11-month baby that was with us, so we thought it would give us a lot of time to take a seat, feed her dinner at 19:15 and have her home in time for her bed at 20:30. We arrived 15 minutes early to say reservation in Anamias with our 11 months old baby in tow only to be informed that Anamias does not reservations and they do not honor OpenTable reservations. We found this very strange as they had time slots and reservation times available for weeks in the future (see photos attached. My wife and I explained that our baby was with us and she had to eat her dinner. If it would take more than 30 minutes, we would just have to go home and come back another evening that was not very important to us again. After several employees regained the hostesses, that it would only take 15 minutes to sit, we decided to wait. We're so upset. After waiting for 1 hour and 20 minutes, we had to go to bring my daughter home, fed and ready for bed. When I notified the hostess to remove us from the list, they said there were 4 more tables before us. I'm not as upset about the entire reservations-Fiasco as I am to be totally lied to face. It is hard enough to be new parents who try to take a baby to eat for a nice date night without throwing all these additional obstacles into the way through a restaurant. If you were honest with us, we would have been disappointed, but we could have totally understood and come back another evening. We're not coming back. People wonder why so many places/restaurants are shut down. It is because young professional millennials do not want to spend their hard earned money in places that do not care about customer experience.

Our experience was not the greatest to say the least. We made a dinner reservation in the restaurant for 18:45 on Saturday night. We have an 11-month baby that was with us, so we thought it would give us a lot of time to take place, feed her dinner at 7:15 and have her home in time for her bed at 8:30. We arrived 15 minutes early to say reservation in Anamias with our 11-month baby in tow only to be informed that Anamias does not accept reservations and they do not honor OpenTable reservations. We found this very strange as they had time slots and reservation times available for weeks in the future (see photos attached. My wife and I explained that our baby was with us and she had to eat her dinner. If it would take more than 30 minutes, we would just have to go home and come back another evening that was not very important to us again. After several employees were insured at the hostesses that it only took 15 minutes to take up space, we decided to wait. That's why we're so upset. After waiting for 1 hour and 20 minutes, we had to go to bring my daughter home, fed and ready for bed. When I notified the hostess to remove us from the list, they said there were 4 more tables before us. I'm not as annoyed about the whole reservation-Fiasco as I am to be totally lied to face. It is hard enough to be new parents who try to take a baby to eat for a nice date night without throwing all these additional obstacles into the way through a restaurant. If you were honest with us, we would have been disappointed, but we could have totally understood and come back another evening. Now we're not coming back. People wonder why so many places/restaurants are shut down. It is because young professional millennials do not want to spend their hard earned money in places that do not care about customer experience.

NOT PUBLIC RESULTS! Yes, they registered. No, they don't take reservations. Every place. According to the staff “block” OpenTable. Whatever that means. When I proposed to the manager to update their OpenTable account, they said: “This is not my job!”

This restaurant does not accept Open Table reservations!

Restaurant said they did not use open table and my reservation wasn’t valid.