Dairy Queen - Tucson

0 stars. Went here to pick up an order already placed and online it says the shop closes at 10. We arrived at 8:45 and 2 girls just looked at us and shut the door and locked it. We went to the drive thru, nothing. Called, nothing. Walked back up to the door to get the attention of now 3 people in there and they looked away as I stood there for a couple minutes while they just filled their own cups of ice cream and ate it. Not sure why it says it closes at 10 when obviously it closes earlier and the staff is horrible!

Very clean and efficient. I love the hot fudge sundaes. Super delicious. The hot fudge just ignites the vanilla ice cream perfectly.

Apparently closes somewhere between 20:00-20:30, not the 22:00 listed on their site.The staff at this location has customer avoidance down to an art.I doubt contacting the franchise owner will do anything.This place is a mess. It appears to have zero oversight.The garbage I witnessed tonight is culture based. Make a complaint, get a free blizzard and a promise that “someone” is gonna get a “good talkin’ to”…Guaranteed that nothing will change here until the bottom line finally reflects the angst shared by those who (likely) wasted their time sharing their experience at this place, or the health inspector locks the doors due to the establishment appearing to be more of an illicit drug needle injection safe site. Your mileage may vary, but not likely.

Horrible service. Each time I've stopped through this location. I finally learned my lesson. No soda machines. No cookie dough for my preferred blizzard. Stuck in long drive thru line, no order. Then I heard them tell the car behind me they are only accepting doordash. Don't waste your time, honestly :

Exceptionally slow service on a quiet night with no-one else in the lobby, especially considering there were 3 people in the back.Missing items to top it all off, and inattentive staff left us waiting for ages to ask about it.Took almost half an hour to get a chicken sandwich and some fries, and the drinks were almost all ice.Update; opened my burger, and there's a bread tag literally just chilling there lol