Wienerschnitzel - Tucson

It's been a few weeks since my last visit, and unfortunately, the hot dog grill wasn't preheated, causing the hot dogs to be only partially warm and cold in other areas. Based on my previous experiences, this seems to be a recurring issue rather than just a one-time occurrence. Additionally, the French fries were even more disappointing and nearly inedible.

I visited the restaurant late at night after finishing work, and I had a great experience. The staff members were fantastic—very attentive and quick with service. The food and shakes were incredible!

I called the restaurant to express my concerns, but they seemed hesitant to assist. They told me I could come back in for another five chili cheese dogs, so a few nights later, I did. I called ahead to give them a heads-up, but I was told no, that I needed to bring my receipt, and they would review the camera footage. It was just five chili cheese dogs, not a fancy lobster or steak order. I also reached out to corporate—twice—but only got the option to leave a message both times, with no callbacks. Overall, I’m pretty disappointed.

Where to begin? Eleanor and I were sceptics. We went to this dining establishment to answer one question: what is the place they call Wienerschnitzel and how can Tucson support 6 franchises? We were impressed to see a line at the window and a full drive-thru. The line moved quick and shortly we were able to order one of their famed franks and a tastee frozen treat. We got our order in 5 minutes but it only felt like 2 minutes 45 seconds. The customers and workers were joyful. One of the workers was celebrating their birthday and the song was surprisingly in tune. Other patrons gave a homeless person some of their meal. This all contributed to a welcoming atmosphere. Be careful sitting near the ordering window there was sus liquid and a stinky water closet near by. The food was hot, messy, but tasted good. The fries were also enjoyable. The absence of Reese 's for shakes was almost a deal breaker but Oreo stepped up to the plate and hit it out of the park. Some of the Oreo chunks were too big to go up the straw but we were willing to overlook this flaw. Everything was great but overall not impressed.

It is a drive through. The food was okay, but nothing special stood out for us. Wife complained a bit. But, that is how it is when you don't speak up when asked.