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Contribuisci feedbackI had a very good night, the food was lovely. The service and staff was great. Will definitely be returning
I ordered a meal for myself and my family which wasn’t a very big order in my opinion and straight forward to get right. We order the breast of chicken in curry sauce but it was far from a breast of chicken that we got. We ordered meals with no veg and they came with plenty of veg in them. The people taking the order need to listen more attentively while taking the order and not turn the blame to the customer when the order is wrong. There was a rice left out of the order and when I returned they expected me to pay for it again and offered me free prawn crackers. We were regular customers and don’t need free food. Very bad service we will not be returning.
I placed my order on Saturday, 9/10/2021 at 7:50pm, and was told it would take 15 minutes. However, it ended up taking about an hour to receive my order. When I got home, I discovered that 2 of the items were wrong. I felt sorry for the girl working on orders, as she had to deal with customers demanding refunds every 10 minutes. I will not be returning to this restaurant.
I am disappointed to write this review. Every now and then, issues can arise with any service. However, in this case, the chicken dish had rubbery batter and tasted extremely unappetizing. The beef dish was decent in comparison. I would recommend steering clear of the battered dish, as we have also been unimpressed with the beef when it came in that. Despite being loyal customers for 20 years, we called to address our concerns immediately but have yet to receive a callback after 7 days. Not only have we noticed a price increase and smaller portion sizes, but the quality of the food has also been inconsistent. For example, I ordered the same dish on two separate weekends - one was outstanding while the other was terrible. I am uncertain if we will return to dine here in the future. It is worth noting that some other reviews have mentioned issues with the staff, though I personally have always found them to be excellent.
I ordered a delivery and what i got was not edible and when i rang back to complain i was told i was lien and was told to bring back the food that the delivery driver could not do it i went to the premises where the staff was rude and ignorant very unpleasant people and my money was thrown back at me and recieved no apology i was a regular customer and never had problem before but i will never be back again very poor service horribly rude..food was cold and when heated up it was still horrible very disapointing
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