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Contribuisci feedbackOn a Saturday night we ordered a large Pepperonipalooza, 12 pieces Buffalo style wings, and small salad with a side of ranch. The order took approximately 20 minutes, Noah who took the order was friendly and helpful. Picking up the pizza was easy and expeditious. The pizza was full of pepperoni, flavorful, and the hand tossed crust was delicious! Buffalo wings had a great flavor (surprisingly the wings weren 't 'crispy ' per se but really tasty) and the salad perfect size. We really enjoyed the food!! Definitely recommend checking this local, family owned spot since 1957. Thank you!
Hideaways pizza is good but it 's not great! They splatter all their expensive toppings in the middle because they are too lazy to spread them over all the pizza 90% of the time. Since they raised their prices, I lowered my standard and now I eat a lettuce wedge cause they can 't get their pizzas right. I gave up because when all of the toppings are in the middle, you end up with a greasy middle. I have called after I order online EVERYTIME and they still don 't do it. I even gave a 20% tip. But no more! No hideaways for me anymore because management needs to train employees in EFFECTIVE LISTENING SKILLS and customer service skills.
My pizza didn't come for a long 30 minutes. The drinks were good. The place is cold and the ac is always on.
I've been a loyal customer for a number of years. I've always enjoyed all the items on their menu. The problem isn't with the food, it is with the service. They used to have some intelligent young women who took the to go orders. THEY WERE GREAT WHAT HAPPENED?? BRING THEM BACK! For some reason they now have a young male who seems incapable of entering any order into their systems correctly. He has absolutely no people skills whatsoever, zero, zilch, nada. After he screws up the order, he then runs to the store manager and complains about the customer. I have a high tolerance level for incompetency and rudeness and most of the time I chalk it up to the staff having a bad day. That said, between him and the store manager working me over they can rest assured I will never ever return to spend another thin dime with Hideaway Pizza......ever.
FOOD : I loved that you could customize your pizza in so many ways. They made it really easy to order exactly what you want the way you want it, which is always nice! I also liked how they offer a variety for different preferences or allergens, they had gluten free crusts and cauliflower crusts which was great! I personally got a small gluten free build your own pizza with a bunch of veggies and chicken on top and the garlic and olive oil sauce. The pizza was to be expected, honestly. It wasn 't a luxury pizza with super fresh ingredients, just kind of more on the average side. The cheese was probably the part that threw me the most.. it was pretty nast. tasted like gum.. bleh. The chicken was also kinda rubbery, which is a quick turnoff for me. Everyone else seemed to really like their pizzas but were also in the same mindset that they didn 't have high expectations so they weren 't either let down or thoroughly impressed. I will say the crust was pretty good! SERVICE ATMOSPHERE : Our waitress was awesome! She was super sweet, helpful, and kind. I loved how prompt she was and always ready to wait on the table. The atmosphere was good, great for family and kids and big groups. Overall I wasn 't super impressed and wouldn 't go back, but if you 're just looking for something quick or for a big group this works.