Oak Tree Plaza, Pittsburgh Hot Links

Ate here this past Sat. 5/14. I was born and raised in Pittsburg and have always loved this place, but this visit, not so much. First of all the girl at the register was not friendly at all, actually border line rude. Ordered a cheeseburger and onion rings. Onion rings were good, but the burger was served with a thick, gummy, potato bun which was not appetizing at all. I barely ate 1/2 of it. It will be a while, if I return at all.

I always make it a point to go to Pittsburg for the hot links if I am in East Texas. I usually buy about 4 dozen because I have friends that are addicted to them too. Very nostalgic restaurant to sit and enjoy a few hot links as well. They are not really hot unless you dip them in the sauce that comes with them. For my to go orders they listen to me and wrap them up so that I do not make a mess in my van. Very professional in that regard. My advice is to go because you will not regret it.

Have eaten there since they opened and the hot links for the past 50 years. Today it was quite a shock. First noticed that they don’t have any prices posted. The hot links looked different in the bins but didn’t think much about it since they always tasted great. At checkout they charged 3.99% to use a card too. Offered discount for cash. The hot links were darker than usual, and hardly any grease which should have been a clue. They did not taste anything like the hot links I have always had there. Maybe the pandemic has even affected my beloved Pittsburg Hot Links. Not saying that they weren’t good, they were…..they just weren’t Pittsburg Hot Links that have been the same for decades. Sad to see that everything does change, even the hot links.

If I could give less than 1 star I would after my last visit. I do not care for these hotlinks however some of my family does and I have been making the 3 hour trip to Pittsburg for years to purchase boxes of them. NEVER AGAIN!!! We arrived and ordered food to eat while I thought they were getting my purchase ready that I paid for when we paid for our dinner. I had a bowl of chili that was barely even warm. After a few minutes, the grease started sticking to the top of my mouth it was that cold. I asked for a container to take it home. My friend had a hotlink sandwich which was too tough to even bite into. When I went to get the sausages 4 boxes that I had already paid for, I was told that they only had one box....but would be happy to sell me a 30 pound box for another $100. I was told the 30 pound box is frozen into one large block. If they were out, I should have been informed at the beginning and they should have never charged me if they were out. I make the drive to pick up these sausages and they charge $25 for a 5 pound box. If you order them online, they charge $53.50 for a 5 pound box plus FedEX Express shipping. What a scam and ripoff! I would be ashamed to run a business in this manner! After being a customer for many years, I will now say NEVER AGAIN!

Absolutely terrible customer service . Would give zero if we could. . We had never been here before. I ordered four beef hot links and for some reason ended up with 20 after asking for help because I didn’t know how they counted out the hot links. The ladies behind the counter basically just laughed it off as she at first put forty hot links on two plates and I again said I just want four links. So not knowing what they thought was four links I ended up at checkout with twenty links. The wait staff is extremely young and obviously have no customer service experience. They never even asked while we ate if we needed anything and my wife had to go get her Cole slaw because they forgot it. We will not be going back there again .