Bruegger's Bagels

Form the perspective of a door dash driver....why would you do like 7 inside people and put our pick up order on the back burner when its already paid for???? It was literally 1 sandwich....ps clean your floors there're disgusting ?

Went there yesterday (9/10/2022 about 1:25 p.m. Store not busy--two ladies paying at the register and one guy ahead of me placing his order. There was one young pleasant fellow working in the bagel area and three employees in the register/bev station area. I waited a few minutes while the prior order was made. I ordered a twice-baked hashbrown and a bagel with cream cheese. While my order was being prepared, I went to the cash register to order a medium light roast coffee and to pay.There was no one at the register. The one older male worker (30s? in the bev area took a metal lid from what appeared to be a syrup dispenser and disappeared in the back of the store. The other two employees were a young guy (20s? and a woman (20s/30s at the bev station. Apparently, the young fellow was in training as the woman grabbed a tea bag and was telling the young guy how to prepare tea. I 'm certain this woman saw me standing there because the tea container was about five feet away from me, yet she said nothing (I would have expected we 'll be with you in a moment or some kind of acknowledgment . Finally, the young guy came to the register. I gave him my bev order only to be told that there was NO brewed coffee! The woman, who was on her way out, stated that they wouldn 't be making any more coffee since it was 20 minutes to close (it was 1:35 and the store closes at 2:00 . She stated that the closest thing to brewed coffee would be an americano. I declined.I was going to eat at one of the tables outside. There were three at the adjacent patio. One was occupied; the other two had bird droppings on them. There was another table up against the building. It didn 't have bird droppings on it because it was under an awning. However, it wasn 't really what I would call clean. I sat there and ate my food but I was pretty disgusted with the entire experience and won 't be returning.UPDATE (10/18/2022 : Before I even posted my review on 9/11/2022, I had filed a complaint on the Bruegger 's website. After posting my review here 9/11, someone from Brugger 's responded to it, apologized for my experience, and suggested I go on the Bruegger 's website to file a complaint. Since I had just done that, I ignored that suggestion. After a couple weeks passed with no response to the complaint I made on Bruegger 's site, I thought perhaps my complaint hadn 't gone through or I did something wrong. So, a couple weeks ago I used the link from the response to my 9/11 post and filed a complaint. STILL NO RESPONSE! I guess I will write a letter to the CEO. Really disappointed in Bruegger 's.

This place is busy. There might not be a lot of people, but orders are constantly coming. Employees work very hard and always smiling. Too bad they're not allowing to eat inside anymore, as it seems that plenty could.

This is probably the worst location I've ever been to. The sandwiches are not great it's not great the employees just slap it together like it's a cheap hamburger we'll not be back to this location

I just get coffee there every morning very friendly place all the staff are very happy to serve our orders..two of my favorite people there is Gabie and Stony their always in good positive mood and the short guy I forgot his name though