Fazoli's - Ungerer St, North Mackay

There’s a guy named Aaron, that greeted me and my family as we walked thru the door. He has got to be one of the most Patriotic, and customer centric individuals that I have had the pleasure of meeting in a long time. I honestly have never met someone so proud to work for a company. The pride he takes in his job is expressed by his words and actions. He should be the manager and spread his contagious positive attitude. He said that he’s been an employee there for 20yrs! My family sends a sincere thank you to Aaron!

After placing a small order, I was the only one in the Drive-Thru. I pulled around to the window and sat there for 10 minutes while two people inside played on their phones the whole time. Nobody ever opened the window. Took my card or said anything to me. Eventually I just drove away because I needed to buy food.

Me and my mom came to this place because we remembered it being good the last time we ate here. We ordered our food and got it and we didn’t notice anything wrong with it until we found no flavor in the pizza and looked at it and we dough was completely uncooked. There was cheese on top of it to cover up the raw dough. At that point we relied on the breadsticks and they were just soaked with butter and garlic. Place was dirty and not many employees.

Just stopped here with my mom today for some lunch. Got some spaghetti, fettuccini alfredo, and unlimited breadsticks for only $12, SUPER cheap but was very good.I’ve probably eaten here since I was little and it never disappoints, and Aaron is here everytime holding it down. I swear there are only like 5 workers there but they work very hard. I hope they keep this place open, I feel for him and the squad they have.

The service was great Wendy was great with making sure we were taking care of.She was very pleasant and very helpful.