Safeway Deli - Union City

This Safeway location is terrible, I would not recommend it at all. Today is my last day shopping here. Be cautious of their fridge items like cheese, as it has been moldy for me three times, ruining my meal prepping plans. I have noticed that items on sale here are usually bad or expired. I suggest sticking to Whole Foods or Trader Joe's, as they provide better quality products. I would rather spend a little extra money than deal with the disappointment of finding mold in my food after a long day at work.

The managers stationed there have been nice. They always try their best to figure out the problems, makes customers want to go back.

If you are a Tesla owner, you will love this restaurant! It is conveniently located next to a Supercharger station where you can park your car and grab some food.

I'm not for hyperboles, but I just had one of the most difficult experiences on Safeway in Union City. It was the entire experience that frustrated me and unwilling to return to any safeway location. The topics started in the Deli department. After leaving the Deli department, I asked to talk to a manager about what happened. The manager, much to my surprise and disappointment, said to me, I know what you describe. This employee repeats the same behavior. I'm not sure if he tried to be sensitive (but inconspicuous), but I thought of myself, How can this be a known behavior and no corrective measures be taken?! I'm not asking for the termination. If the manager had said that we are aware of this behavior and we work with this employee to improve his customer service, then great! I would have stayed happy. I am hopeful that, although I have abandoned purchasing at your location, you can take the loss of my company as an opportunity to prevent other customers from having similar experiences. I've been shopping at this place for years, but if this is how bad customer service gets address, I'm lucky to have other options for food. Just one episode. The above feedback was left with Safeway. I was told that a call is made with me to get more insight. Nothing. No message No message I can see that they monitor their Yelp reviews and leave answers, but the answers seem to be an attempt to mitigate overthrow of negative reviews, oriented to READERS of review, instead of trying to fix the issues of concern to the original poster of review.

I went the other day and Jeannie was the cashier. She was the best/funniest worker I ever met in this store. The register had so many malfunctions and instead of getting angry or having a crazy attitude, she joked and made us laugh. She was great to make our day better.