Ben's At Roosevelt Field Mall

It's a kiosk in Roosevelt. The drinks are fine. Be patient with the workers who are always flooded with customers especially this shopping season.

Went there many times was great this time no good idk who working there now them kids don't know how to make anything. I went back told them it's not good because its full of ice when i asked for less ice!... then they made it again and i don't know what the hell the girl do now it's all grainy and not drinkable at all please fix ya workers June 14 740pm taro milk tea wasted garbage

We came to order today, April 17, at around 2 PM. The woman taking our order was not very friendly at all. We told her what we want to order in a nice way but she was giving us an attitude, shaking her head while taking our order, as if she does not want to do business with us.

Not the best but very good bubble tea. The lines can be pretty long. The price is affordable and they are not stingy with the ingredients. Would recommend stopping here when shopping at the mall for sweet treats.

This was the worst experience I had in my life. I had ordered a drink and was waiting patiently. Looking through the glass window I was watching the girl make the drink I ordered. My boyfriend asked what did you order , I answered strawberry taro. The girl inside (her name was Sabrina) spoke to me behind the glass window in the most nasty way , can you wait. I said excuse me. I am waiting. And she spoke back to me with an attitude. She had problem making my drink? She's having a bad day? I don't know what her problem was but it made me feel so disrespected. We spoke with the manager name, Charlene Lee. All she could do was apologize for her employee's behavior. An apology isn't what I wanted. Someone with that attitude should not be given the opportunity to work. We then asked for a refund for our drinks and for their names. I would not be supporting any gong cha locations with my future purchases.