Cocco's Pizza - United States

My husband ordered a Detroit style pizza. The pizza was over cooked and burnt. I called to inform them the condition of the pizza. A female answered the phone asked me to hold while she got her manager. A male got on the phone and pretend to be handling the issue. He put me on hold, the female picked back up I guess by a mistake. Put me back on hold then tge call was disconnected. I called back and a guy by tge name of Donni answered. I explained to him why I was calling. He told me to call back @6 because the manager was not there. I asked for the guy that I was on hold for and he refused to put him on the phone,he said he was assisting another customer. The way they handled the issue was not customer satisfaction issue was not resolved.... Service: Take out Price per person: $20–30

I ordered pizza and something has changed. The pizza was not as good as it usually is. The inside of the crust was almost like it had an air bubble all the way around, the bottom was over cooked and whoever made the pizza smashed it into the box even though it didn't fit. The mozzarella sticks crumbled because they were over done as well. Service: Delivery Meal type: Dinner Price per person: $20–30 Food: 2

Just had the worst experience here. Started with our food being subpar. We use to frequent Coccos regularly under the old management. However since the change our experience with food quality has declined. Today marked our last time as we saw rats in the glow counter and were then treated rudely when we ask to speak to management and for our meal to be compensated after our experience. Overall a terrible experience. Service: Dine in Meal type: Lunch Food: 1 Service: 1 Atmosphere: 2

Unfortunately the steak was very very salty fries were dark oily. Sorry had to throw it away Service: Delivery Meal type: Dinner Price per person: $10–20 Food: 2 Service: 4 Recommended dishes: Cheese Steak, Fries

It’s been 5 days since I ate from here and I still feel ill and stomach feels like it has turned inside out. Congratulations on being my first review about a food place.