Baskin-robbins - Upper Lake

Still waiting on Peppermint Ice Cream, But the staff is always friendly :

Very clean and organized. I drive through this area when I’m traveling and it was the first time I have ever stopped here. I was very impressed how nice the staff was and how clean it is. I spoke to the assistant manager just to compliment him. Service: 5 Atmosphere: 5

Tried to get a milkshake at 9:00 p.m. (they close at 10:00 p.m. They said they had to do a defrost and would only make smoothies. Had a party of 4 people wanting ice cream products and would not serve us. They refused to give us any service. Left with nothing. Terrible experience. Will never go back to a place that doesn't want my business.

Never have anything in stock.. never want to help anyone 4 hours before close or later... always some excuse.. no donuts.. no ice cream, time for a new ice cream shop to run mendocino for real and don't go to ukiahs you'll sit with roaches.

Mujtaba was very helpful and kind, he made our experience enjoyable and the milkshake was amazing. 10/10 would come back just to see him again ; !