Dunkin' - Upton

I walked in and found the place in disarray. There was water all over the seats, tables, chairs, and the floor. The person mopping clearly wasn’t doing a good job and seemed to have taken a lengthy break according to other staff members. In addition, there was trash left on the tables, including a Dunkin' Donuts hat. Overall, it was a disappointing experience.

Actually has never once gotten my order correct, not once. I get a caramel macchiato too, not difficult. I have never gotten a single swirl of caramel in my coffee. Always a terrible drink.

The worst DD I have ever bought from. Every time the order the food is slapped together . Ordered mini bagels they were Cold! They forgot to warm them up! The food is poorly prepared mostly burnt. I contacted the store I could not speak to a manager I contacted DD corporate and they said they would have someone call me and they never did. This store should just shut down. I drive an extra five minutes out of my way to avoid going here. The worst!!!

This particular Dunkin' location has reduced the amount of sugar and cream in their coffee. They've now limited it to just 2 sugars and 2 creams for a large coffee. I really appreciate this change!

This is the worst dunks in the area. Every single time I get coffee they have to remake it 2-3 times. I've lived in the area two years and maybe have gotten my coffee right here only a few times. Today they changed the size on me without asking and when I had them remake it a couple times, I started catching attitude. Not sure what the issue is at this location but this is why I don't go here. Every time I try them again, they mess something up. They also mentioned they're order tracker isn't right or updated. They need to do way better here.