Arby's - Urbandale

Waited a literal 25 minutes in the drive through for these bad boys. The competency crisis is

I'm outside right now at 9:30pm and I can see a few employees inside, but the doors are locked and the drive through says closed. Both the door and Google say they are supposed to be open until 10pm. Clearly this location likes to cut out early before closing.

We stopped here to get shakes for dessert. The employee that helped us in the drive-thru was extra nice and fast! We got a large vanilla shake and a regular jamocha shake and they were both delicious. For both shakes, the total was about $8.

Store bathroom smells like someone smoked a pack of cigarettes in

Employees talk inappropriately where customer can here while eating inside or just going through drive through. Happened several times