Starbucks - Uvalde

Traveling through with my two pups we needed some caffeine to make it home! I don't get coffee at Starbucks often so wasn't sure what to get, the girl at the counter was super nice helpful with deciding on my order sent me out with two pup cups for my collies while they made my drinks food. Typical ambiance of a typical Starbucks... but the staff was great the food drinks were good.

I personally don't go to Starbucks much. My wife loves Starbucks but can no longer have regular coffee. We ordered a drink on the app with decaf, the drink was made correctly by the ticket that came in but it wasn't decaf due to a glitch on the app. Apparent you cant do that drink with decaf. The girls who were working helped us get exactly what my wife wanted in a decaf format. Really went out of their way to make sure my wife knew how to input it into the app next time and she loved it. 10/10 you guys highly recommend

While visiting we decided to grab some frapps. I will say I understand that they get busy, drive thru orders, as well as online. But I waited over 20 mins for a drink I never got, of course no receipt. It was one Frappuccino. I will say we did get our loafs. I watched plenty of people get their drinks, while mine was never put in line to be made. Like I said I understand that drive thru times are important as well as customer service. If short staffed totally understandable as well but that wasn 't the problem everyone there was working on drive thru. Who knows how long other people waited after me. I did leave gave back the loafs and no drink. Or money back who knows how long that would have took? She also asked are you sure? Ma 'am you 've seen me sitting here waiting 20+ mins for ONE drink. Thank you anyway starbucks!

The baristas at the Del Rio Starbucks are always so busy yet they never fail to treat their customers with courtesy and friendliness. They also always get my order perfect.

Love the staff at this Starbucks. They are very nice and personable makes you feel so welcomed!!! They keep this place very clean!!!! I come here often and sit there for about 2 hours doing school homework so I see how they keep this place super clean. Plus beverages and service is great. Much gratitude for this staff.