Subway - Vail

Update: I’ve learned that today on Halloween, there is only 1 employee working, Nicole. She was VERY courteous even with a long and was very professional. 10/10 for this manager and the great store she’s running! Very happy with the service and quality of food I’ve received here. It’s our local Subway and we come here about 1-2 times a month. The staff is always attentive, dining area is always clean, and most importantly they’ve always had cookies in stock and ready to go for us. It’s conveniently located in a very nice shopping center with a grocery store (Safeway) right next door. Happy to continue going here and supporting the business. Will continue to pass on the good word. Food: 5 Service: 5 Atmosphere: 5

Great staff! The girls that were working were very nice and friendly. I tried to use a coupon for a speciality sandwich and the girl said I couldn't but she would ring it up differently so I can get the cookies included! Great meatball sandwich!

Had 3 people ahead of me which was no big deal. The two guys working were very nice and doing the best they could. My problem was with the manager who contributed nothing. Apparently she let the steamers run completely dry so she busied herself with filling those which should have taken all of two minutes, complained about her knee hurting and just walked back and forth to the back. Never once helped with the customers either making sandwiches or ringing up orders. I waited for 25 minutes to be waited on. I guess go here if you want to wait that long. Food was ok.

Update: Did an online order and it wasn't even started yet when I arrived at pick up time. Place has gone down hill since it opened. Kids never get the order right.

On paper and on app my order was correct but after pick up. Everything was wrong. Mixing topping on wrong sandwiches. If you order on the app make sure to check the food before you leave. This was by far the worst experience.