Buffalo grill valframbert

Ridiculously rude staff especially Vincent “the manager”. Was especially rude and arrogant. Would avoid this restaurant at all costs!!! Bad service and bad food just a generally bad experience.

Wow I’ve never seen such bad customer service in my life. The manager of this company needs sacking. After being very dismissed me and my work colleagues to a level that is disgraceful in hospitality. It’s not surprising buffalo grill has the reputation that it...does when the staff are not fit for the service. In a time where the restaurant business is trying to recover the losses of lockdown the manager treats the customers in a disrespectful manner. The manager should be left to sweep the floor....oh and the food was freezing cold

Kevin is absolute amazing the guy who owns the place have no human sense, complete useless feel sorry for Kevin to work under these circumstances. They should only sell icecreams as the food served is cold

My husband had a perfectly edible steak. I ordered the same cut which was inedible. I had to leave mine and shared my husband's. The attitude of the waitress was less than satisfactory. She said that I must have had a bad steak, but...there was no suggestion of a reduction in price, a replacement, or a sorry. Buffalo Bill restaurants are primarily a steak restaurant but try to get by by serving poor steaks to those they believe will not return. We have eaten at other restaurants in the same chain and enjoyed good meals. What a shame Alençon let's the name down.

We visited here as a family, and all I can say about this buffalo grill are good things, our server romain C was very professional, we didn’t speak the best french but he was patient and even spoke a little english, before we’d even order...food we received a small salad and popcorn with our drinks, for mains we ordered the sharing platter, highly recommend it very tasty and very well priced, huge variety of meats and even corn on the cob, cooked to perfection, but remember that in france meat is usually not very cooked so make sure to ask for it a bit more cooked than how you usually have it, on the menu they have a guide of the exact words to say when ordering how well/**** you would like your meat. One more detail is that this restaurant is dog friendly restaurant, meaning if you are travelling through France with your pet they are welcome here. Overall very good experience and excellent meal.