Dairy Queen Grill Chill - Valleyview

Hard to screw up ice cream but seriously they need to get better straws for milkshakes. The drive thru speaker was broken and the person at the window couldn't handle four different items.

Edit: Upgrading to 4 stars because management contacted me and openly discussed the issue and rectified it, not just for me corrected the error in-store. I frequent this DQ quite a bit. I find most staff to be friendly and good service. It was my go-to for fast food in Valleyview. But I noticed that the 2 for 6$ deal is not only not a deal, but actually a way to overcharge for items. If you choose a medium drink, you actual pay 50 cents MORE for your drink. I bought 3 items, a wrap, fries and a med. drink. I was charged 2 for 6$ for the drink and wrap, then a full 3$ for the fries. According to the cashier the till does this automatically and they can 't change it to pay regular price for the drink. There was apparently no way NOT to overcharge me. I won 't be going back until they sort out their pricing and stop overcharging on the 2 for 6$ 'deal. '

Never had I had such a pleasant experience at a fast food place. Ramneet is amazing at customer service.

Very busy Sunday afternoon, both the drive thru and inside were lined up but the lady working the counter (by herself) was doing a fabulous job. She was juggling 5 different things at a time and seamlessly. She even apologized for what I would say was not a very long and quite reasonable wait. Give that girl a raise! The food was good to, I only got a blizzard and some onion rings but they were fresh and fast and delicious.

Came in on 6/16/2022 around 8:10pm and just wanted Chicken strips with no fries and a blizzard. The young guy with short dark hair who was the cashier was a huge help and an exceptional human being, extremely friendly and understanding of what customer service is, definitely deserves some recognition. The receipt says Darren T but I honestly didn't catch his name.