Papa John's Pizza - Valrico

The staff at Papa John's are professional and friendly, and they keep the furnishings clean. The pizza is always delicious.

The staff are simply amazing! Whenever there's an issue—whether it's my fault for entering the wrong address or mistakenly selecting the wrong options for my order—they still offer a full refund for the inconvenience, even though it's my mistake as the customer. They also send me the corrected order and apologize for the situation. I've never had such a positive customer experience with any business in my life. A huge thank you to Papa John's for everything they do for our community!

This is the best pizza I've ever had! The staff were not only friendly and efficient, but also quite charming. I highly recommend this place.

I ordered through DoorDash and ended up waiting 30 minutes after being told my food was in the oven. Paula, the girl at the front, assured me it would be ready soon. When I checked back inside, they told me my order was still being prepared. After waiting another 20 minutes, I was informed that my order had just been put back in the oven! How does that even happen? This should not be that complicated; I used to work for Papa John's, and it wasn't this difficult!

I ordered two large pizzas for delivery, but they took an unreasonably long time to arrive since I live in Fishhawk. This isn't the first time I've experienced delays; it's happened before. I reached out to another Papa John's in Riverview, and they told me that the Valrico location manages deliveries in my area. Unfortunately, the staff at Papa John's Valrico were unprofessional, and the overall service was disappointing.