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Contribuisci feedbackMy family and I frequent this Twistee Treat often, as it is close to our home and we have always had an awesome experience whenever we need to swing by for sweet treats. Recently, we?ve really gotten frustrated with this location as they?ve messed our order up 3 different times in the last few visits we?ve made. The first time, we were pressed for time and were unable to go back for them to fix it, so my sister just ate the ice cream as-is, and we just chocked it upto an honest error. No biggie. The two other occasions, (one being tonight), we made it out onto the road and headed home before we realized they put the wrong toppings on one of our ice creams. Both times, we turned around and went backto get it corrected. While I appreciate that they ?make it right? by remaking the ice cream, it?s still frustrating that we?ve got to waste more time turning back around, and by the time we get home our other ice creams are melted. Themost disappointing part isn?t even the errors and having to go back, its that when you ask for EXTRA toppings (that they charge you .99cent per extra topping for btw) they do not give you EXTRA. If we?re paying .99cent on a 3 ice cream,we expect to have sufficient toppings! I?m not sure if there?s been a change in management recently but this location has really been missing the mark, and they seem to be run by only teenagers who care more about talking amongst eachother than making the correct orders. I?ve been a loyal patron and a rewards member for the last 3 years and I?m sad to say that they will no longer be getting my business. I?ll be going to Coldstone where yeah the price may be a littlebit more but they never stiff us on toppings and always get it right the first time. I guess you get what you pay for.
Jordan was very accommodating to my dad because he is hard of hearing. She has great customer service and is a great worker!!
We enjoy visiting this place nearly every Saturday or Sunday. The staff is always friendly and attentive. We definitely plan to keep coming back. The only reason I’m not giving it a full five stars is that they often run out of one ice cream flavor. We tend to arrive about an hour before closing, but I’m not sure if that’s the reason or if they’re having supply issues. Regardless, I highly recommend giving them a try!
Twistee treat is a great icecream shop! I go quite frequently, and the worker Paloma takes my orders most of the time, she is super friendly and is very quick with my orders. Great customer service overall
Great experience the service was quick and the employee Paloma was friendly and greeted us with a smile.
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