Joy Teriyaki - Vancouver

Service was terrible. Had to wait almost 10 min for someone to come from the back to help us. The food wasn’t good. The katsu was soggy on the bottom and the Terriyaki didn’t look all the way cooked. Never been to such a bad joy Terriyaki. Sorry I spent my money there.Food: 1/5

I’m sorry but when it’s not right it’s not right, I ordered my food on the phone Togo get there nothing is ready they were not busy the cashier said he just got there he see where I ordered my food but he don’t know what happened so I said ok I’ll wait so I waited and they got done pretty fast I get home!!!! Ok I ordered four entrées cold bland when I say bland I mean bland the noodles were stickie the Tofu was white as snow. I was just there a few days prior and the person that cook that did amazing it was delicious this time I ordered four because I’m having a party at work and it was horrible. It was nasty. I’m not one to write a bad review but I called them and I let them know that this was not prepared correctly and that it was called sticky bland no flavor at all at 9 o’clock at night. He said oh can you bring them back? I said no can you bring them in the morning? I said no I have a party I got them for a party they are banking that I’m bringing this dish , he said can you bring them Saturday? I said are you kidding me I said look let’s go half-and-half on it and make it. Danielle just give me half back and I’ll keep the messed up food I just bought he said I will come pick up I said no I have a party to go to in the morning I have to go to bed have to be to work at six in the morning , this being said they wouldn’t offer anything and I am so sad because now I’m never going back. I thought this was a good place to eat which is worth but just not this time I’m not saying this horrible horrible horrible place but I’m saying when a Restaurant do something wrong , they should own up to it and fix it. I’m in in this message with if it ain’t right it’s not right fix it you lost a customer.Vegetarian options: You really can’t mess up vegetarian food, so if it was messed up, it was messed up and again if it wasn’t right, it wasn’t right on up to it do the right thingKid-friendliness: The cashier lied to me saying that we have to do a manager and then he was negotiate and bring the food bad we’ll get you some more. Some lady was in the background talking and didn’t wanna do nothing for me not that I want something free but hey say I know you just got your dinner and I know what I’m right but go ahead and keep it and we will make it right and we will give you one free when you come in I mean when I mean what Is the problem wrong is wrong right is right

Food I ordered was not so sweet and spicy was very nice and and owner came out greet me. My husband say it's little too spicy. She brought out ice cream ? soo awesome!!I think I'm going back again...?Food: 5/5

Ordered Mongolian Beef and a Pork Bowl with Gyoza and Chicken Egg Rolls, the Mongolian Beef was pretty bad, normally you use flank steak or at least thin steak, but they used thick chunks of steak which meant less flavor in each bite. The sauce was watery and didn't have much flavor. The container was also leaking and had a mess when it arrived. The pork bowl was actually a steak bowl, definitely not pork. It was very disappointing because the other Joy Teriyaki was amazing (the one in Camas) so not sure why there's such a big disconnect here. Will not be ordering from this location anymore.

I come mostly all the time the food is great for a cheap price of 14 for just the teriyaki plate. The rice is really good the workers are very friendlyFood: 5/5