Valle Venice

Service is a little slow but the food and drinks are fantastic. Love the roof top

Came to celebrate my first wedding anniversary brunch with my husband. Food took a very long time to come and when it did, my entree was wrong. Took too long to bring me my correct entree and I lost my appetite by then and we decided to leave. Super disappointed.

The food was amazing but service was not. We went for lunch and it was not busy at all yet we had to be calling our server over as he was not being attentive at all. Also, this place is definitely not kid friendly. I tried to order the chicken tacos for my 7 year old son and asked for no salsa but I was told changes/modifications to the menu are not allowed. I honestly don’t understand how hard it is for me to ask for no salsa on 2 tacos. My husband and I enjoyed our meals. Bummer because we were hoping to make this our to fo to place for our family.

The food was excellent and our waiter was great. However, we waited 45 minutes past our reservation time to be seated, and we were not alone. This restaurant does not seem to understand the concept of reservations and must be double booking them. Our waiter informed us that this happens all the time and he has waited on tables that had a reservation but still waited for a table 90 minutes past their reservation time. Additionally, the hostess offered us drinks while we wait for a table, implying that they would be free because of the wait, and they ended up on our bill later. I would like to return here because of the food, ambiance, and waiter, but the extreme wait times even with a reservation will probably deter me.

Food was amazing. service was good, but they don't honor reservation times so we ended up waiting 40 minutes for our 7:30 dinner reservation. they did comp a margarita for our wait, but apparently this is a common issue. the waiter told us some people wait 2 hours for their reservation time?? sounds like a management issue that needs to be fixed.