Chili's Grill - Vernon Hills

The food very good. But the waitresses service TERRIBLE, I don't know if they pay very little, but nothing friendly with the customers, one of the waitresses had a cut on her finger she had a band-aid and the dirty band-aid touched my food, very unpleasant ... I I do not recommend this place to eat ...

It wasn't crowded for a Friday night. We were seated immediately upon arriving. The restaurant was staffed sufficiently it was clean. The margaritas were really good the food was great! Our server was very courteous attentive. Pricing was also reasonable for the menu items. Overall, it was a very pleasant and enjoyable experience.

We have 5 people they gave us a 4 chair table instead, the restaurant wasn't even busy. They just told us to pull up a chair. There was also a great shortage of people and that's why it was a wait but that was understandable unlike what happened with the table. The appetizer was quite stale because it seems like they were reheated and cooled down, which gave the stale taste. Mainly the service wasn't that great in general.

Came to dine in and they said we had to wait even though half the desks were empty. We were told it if we ordered for pickup it will be faster. We ordered and waiting for pickup. We got the message to pick up and yet no one responds for 12 min. Such a sorry state of affairs. Never again.

I’ve been to this location twice and both times I ordered the exact same thing. The appetizer trio. Both times my food came out cold. When I sent it back, my egg rolls came back the same way. Idk if it’s an issue with the cooks, or lack of communication with the server and the kitchen. Thought I’d give them another shot but, I got the same results.