Mcdonald's - Vernon Hills

Sept 25 early @2:00pm Your facility was beyond dirty. The fact there was no one and none of you have the thought of cleaning any of the dining tables. Every single one of them had food on the tables, food on the floor and the garbage bins were over flowing. You couldn't fit any more garbage in it. You had enough food under the tables to make a value meal. The floors were so sticky and slimy. Pop was spilled all over the fountain drink area. There was no ketchup in the dispenser. There was no one in the dining area and only two cars in the drive though. The place wasn't busy. What I don't understand is that you suggest we use the self serve screen to order, which I don't at all have a problem with, I didn't mind even going to get my own food when my number was called even though the self serve screen says you'd bring it to my table.....my point is that none of you were so busy that you couldn't clean your dine in. The manager was too busy looking at his phone. Wow.....Won't be back here.

I went in to use restroom and order food. They had no employees in site and a sign that said if you don't see an employee to use the kiosk. I worked at McDonald's when I was 17. I have zero desires to enter my own order first off. I understand that's the new way these days but I still prefer an nice friendly face. Second. I had cash. No credit cards so kiosks don't work for that. l left. No service, no order.

I hate to complain, but I have to say every time that I go to this McDonald’s to get their breakfast, their hashbrowns are the most horrible’ist hashbrowns I’ve ever eaten! I always have hope that they’re going to be good, but I just get a big disappointment! And their worst then the last! These hashbrowns that I got today, they’re so hard, and so cold! I promise you, a piece of cardboard would taste better

There was a bug in the cup I was given, all the straws were wet with the paper crumbling off them, I had to ask twice before receiving a replacement cup, I usually love this location but today I was really disappointed with my experience today.

We just came to the drive thru today July 15,2023 at 5:12 pm and the guy man that was handing out the food gave us the wrong happy meal so we asked him to put inside the extra fries instead of the apple slices that was what we originally ordered and he was not receiving the request very happy just like angry and we left and we just heard him saying very loud screaming “thank you “ with a sarcastic voice for sure