Arby's - Vidalia

Excellent customer service and a fine roasted turkey sandwich. It's a pleasure to do business with people who appreciate you and understand good customer service.

I've always loved Arby's but today was extra special!!! My husband had the new goodburger meal and loved it!!! My new favorite is the Mac n chz bites

My issue wasn't with the food but with the service. My food was due to be ready at 413pm. I got to the store at 417pm and it was half ready. The milks were on the counter for the kid meals. One of the kid meals was bagged on the counter. I stood around for 10 min without anyone saying anything to me or adding to my order. Finally the girl at the front started putting the order together. She told the woman she rang up, while I was standing there, that it was her 1st day up front. No one was helping her but she didn't move with any urgency. When I was given my order one of the meals was missing. It had been sitting on the counter at the back the entire time I was in the store. All of the food was cold when I got home with it, which is 5 min away if that far. We were in a rush due to my son having a Boy Scouts event so I couldn't wait for it to be redone. So disappointing and just another reason to stop eating out. It's not worth it to waste money. The food industry is going downhill very quickly.

Watch that they charge you correctly. It happens more often then not

Quick, friendly and really u can't go wrong with the 2 for $7 on the roast beef or chicken sandwiches.