Kussmaul - Vienna

If I could I would give this 0 stars as it was the worst dine out experience I had in a long time. The photos on TripAdvisor don 't reflect the reality of this place at all. 1. Cold atmosphere 2. Waitress not very welcoming and...unfriendly. 3. Waitress seemed very much out of her depth. It seemed she didn 't really know what was on the menu communication was difficult as she seemed to struggle with understanding German 4. Menu: wide range of cuisine pasta, schnitzel, burgers, steak... 5. We ordered 3 steaks. 1 rare and two medium. The all came out pretty much rare. All looked the same. 6. The Waitress had asked those who ordered steak if they either wanted fries with it or grilled vegetables. They decided for grilled vegetables but this was never served. 7. The veggie burger was meant to be a falafel burger with halloumi. Issue was the falafel burger had nothing to with falafel... it was basically a mix of couscous, grated carrots and courgettes. It was falling apart and tasted of just salt. It basically had nothing to do with a falafel burger. It was not eatable and I sent it back to the kitchen. 8. The salad was also not very good. 9. It took quite a long time for the food to come put despite the restaurant being pretty empty. Also the steaks came out at least 5 minutes before everything else. 10. The Waitress had to call the manager to ask what to do about the bill, she was unsure whether or not to charge me for the falafel burger that wasn 't a falafel burger and that I had sent back to the kitchen without eating more than one bite of it. 11. They also wanted to charge us 2×1.50 Euro for a "Brotkorb "x 2 we never had. 11. There was no apology for the really bad food I had in front of me and that I sent back. We didn 't complain about the other dishes, although none of them were good and everyone was pretty disappointed. A real shame :

Don’t know which restaurant others are talking about here but our experience was terrific. Staff was welcoming and very helpful. The chef even said he’d bake some gluten-free bread which was as close to the real thing as you can get. I had veal shoulder...which was tender and flavorful while my wife had grilled octopus rather than fried because of her allergy. It too was very good. Try this place, you won’t be disappointed.

Don’t know which restaurant others are talking about here but our experience was terrific. Staff was welcoming and very helpful. The chef even said he’d bake some gluten-free bread which was as close to the real thing as you can get. I had veal shoulder...which was tender and flavorful while my wife had grilled octopus rather than fried because of her allergy. It too was very good. Try this place, you won’t be disappointed.

Poor service, you have to wait in the entrance until they finally notice you’re there. Even if you made reservation, they assign you the table they want. There’s little space between tables which makes it a bit uncomfortable, so we asked if we could change...to one of the many empty tables in the other side and they said no because they were “fixed” per reservation but a couple arrived later, asked the same and they said yes. Food was good but nothing special. There was someone live singing but we couldn’t really hear her, the sound system wasn’t great but at least we could talk. When you leave nobody walks you to the door or even say bye. It’s like they don’t care about you anymore. Plus, they took long finding our coats, they gave us the wrong ones like 3 times. Would not go back.

My friends and I were only in Vienna for 2 days and decided to come here, the food ended up being impeccable. The cuisine was amazing and service was great. The owner of the restaurant was there and did a great job interacting with the...guests. I got the veal crown with truffle basil purée and pumpkins entree, it ended up beating all expectations. We will definitely be coming back in the future! They have a wide variety of wines and champagnes. My favorite restaurant in Vienna!