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Contribuisci feedbackIt's a very nice place, the bread is delicious, and the staff are very friendly.
I recently went to pick up a cake for my husband, but when I received it, it was not what I had ordered—only the decoration was incorrect. I was told to wait 10 minutes, but the actual wait for a manager ended up being 30 minutes. When I finally spoke with the manager, he said it would be ready in 5 minutes because he needed to fix it. I agreed, but ended up waiting another 20 minutes. When the cake was finally handed to me, I was informed that there was still a balance due because it was strawberry and pecan. I accepted this, assuming it was all settled. However, when I took the cake out, the side fell apart. When my husband cut into it, I suggested he cut both ends to decide which flavor he preferred, but he discovered that it was strawberry on both sides. I had paid more for this special cake, but it did not live up to expectations. The customer service was very disappointing. I will not be returning there again! I gave them a second chance, but I won’t be giving them a third.
The pastries are extremely overpriced for their quality. Every time I go, the staff seems very unfriendly. I understand that these are difficult times, but taking it out on customers is not the right approach. The "Rosca de Reyes" they sell is quite disappointing, especially considering the price. I recommend you take your business elsewhere.
Amazing pastries and bread from this place. They have a great process and I love how you can get bred from so many locations. Im excited to have an adventure here and try everything.
Esta riquísima toda su producciónDesde un puerquito asta el pastel más sofisticado que puedas mandarles a hacer
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