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Contribuisci feedbackThis place is one of the best Dunkin around. The only down fall is it's located at a bad intersection/ part of the road.
I visit this Dunkin ' location once or twice a week and I have been doing so for years. I also travel a lot and frequent many other Dunkin locations all over NY State. The Baldwinsville Dunkin on Genesse St. (and its professional staff) can best be described by one word, EXCEPTIONAL! The staff is always fast and friendly and at the times they are short staffed (or really busy) they always apologize for the delay. I believe there are two reasons for this exceptionalism. The prep people and the Manager Jeremy.Jessica and Theresa are just unbelievable at their jobs. When they are preparing the food, it is so fast. It 's as though they are doing a dance, never missing a beat and maintaining a rhythm of incredible speed. Jess is lightning fast and at times, you will literally see her dancing at the ovens. (It 's also come to my attention that this young lady drives a long distance to the job she clearly loves. This is so rare for a young person today) Theresa is not only fast, she is methodical! She is like the North Star of the Dunkin universe. Always there and always constant. She is a true master of her craft. I am so grateful that these two ladies chose my local Dunkin to share their talents as with their abilities they could succeed at any other Jobs/careers they wanted.You have to tip your hat to the Manager, Jeremy as this consistent high quality of service comes from the top down. He is almost always there, with his sleeves rolled up working along side his crew members. He is leading by example and nurturing is young people continually. He is amazing! (and truly a nice guy) Dunkin on Genesse St in Baldwinsville is exceptional!!!!
Met some friends there for coffee muffins. I would recommend them.
Haven’t been to this Dunkin before went to the window instead of going to the box the woman was wicked rude about it so I laughed and went back around ordered got to the window made a joke said thank you and she just looked at me and wouldn’t say a word…..IF YOU DONT LIKE YOUR JOB GET A NEW ONE! Have the day you deserve mean old lady! Rotten that early in the morning!
Many times n9 matter when I go my order or change is somehow wrong...use to go everyday, now very rare!