Starbucks - Village of Scarsdale

The person who took my order missed everything I asked for. I asked for a drink without whip cream but the whip cream was there. I was charged me for something I did not ask without confirming the order and blaming me for wearing a mask. She made the scene like I’m the villain by wearing mask. I am under the weather so I am wearing the mask to not spread any germs but she was rude to point that out that she couldn’t hear me because of the mask. Not to mention she was reacting with the attitude. If so, why hasn’t she confirm my order before assuming and putting through and charged me? I am normally not this type of person to write a bad review but this was a very disappointing experience and I can’t handle the rudeness. I also work customer service over 15years and you don’t treat and guilt a customer this way. She needs to get the customer excellence course or education re-done.

Ally is amazing! She greets customers by name when they enter, making us feel special. Beautiful atmosphere!

Ally makes the best freaking drinks!!! Her mocha cookie is absolute perfection. I go to other locations all over and nobody even comes close thank you!!!

Staff was patient and helpful to my 86 year old mom and home attendant. It was her first time there and wants to go back for a large cappuccino.Parking: Narrow spotsWheelchair accessibility: A few

Always my favorite for consistent product, clean establishment and friendly