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Contribuisci feedbackGot incorrect order, I attempted to contact them regarding the issues however, never got a reply, even after multiple attempts of reaching them via text, ph call or email. It’s been 5 days now and still no correspondence.
The food is good. It's not the most amazing thing, but it's healthier than take out and tastes like a home cooked meal. This business recently had a 2 week hiatus for renovations, which is great, but I'm sure it wasn't a decision they made overnight. Definitely should have given more than a 36 hour advance notice of the situation. Upon returning, they delivered meals that I did not order (order #01762) and ghosted me when I requested a partial refund. I tried to contact them through every listed method over the past week and still haven't heard a word. I'm pretty sure they blocked my number as my calls just don't go through either. It's simple math, you refund $20-30 for the meals I did not order, and I continue to use your service at around $80 a week for the foreseeable future like I've been for the past several months now.
Update: I take it back. The smell of the food is the same regardless of what the food is. A very pungent smell. I could not eat it (insert barf emoji) Super disappointed not a food quality issue but rather a service issue and no, I am not a bot. I have receipts. Ordered for the first time and they delivered on Sunday no problem. It was not delivered in an ice bag but rather a paper bag so if you will not be home all day sunday (they dont give you a delivery window) then your food could spoil. Thankfully once I got the text we headed back to put things in the fridge. I ordered hambagu, ground pork and curry and instead I recevied the hambagu, ground pork and salmon. I notified them over text and IG (where I first made contact with them) and no response. What they did instead was block me from their page. WHATT?!?! Instead of trying to reach out and correct the issue with either crediting me or refunding me they blocked me. I dont think my 10 year old would even be that immature. Oh well. The ground pork was OK smelled pretty strong but with lots of chili flakes it was pretty good so I would have ordered again if they had properly dealt with the original complaint of delivering the wrong food.
My go-to meal delivery service are typically local or small business services and wanted to try asian foods for a change! but was a bit disappointed on the delivery. long story short, food looked really tasty! but i had to throw it all away : the shipping methods of delivering was with a brown paper bag and i thought there 'd be some ice packs inside? but there was none and it made me uneasy knowing the food was sitting there for a bit as i had a family emergency and wasn 't able to get to the food it in time. they do text you when they deliver the food which is helpful! but if you have something to do that delivery date, then you may want to opt for a different delivery date or maybe they can offer ice packs for a bit extra? id pay for that just to make my delivery days a bit more flexible for myself. i 'll probably try them one more time if they have a sale but just a bit disappointed i wasn 't able to try the food : '
Received my first order from Asian Fit Meals this past Sunday and EVERYTHING was delicious and well packed! I went big and ordered 12 meals Braised Drumsticks, Japanese Curry Hamburger Steak, Salmon Kimchi Fried Rice, and Teriyaki Chicken and all the meals were super delicious and filling! Only room for improvement would be adding the full nutritional profile for each meal on their website, not just the macros, and an email or text the day before delivery to let you know the time frame for when your order is expected to be delivered. I will definitely be ordering from Asian Fit Meals again!!